Ebay probs

Wallace · Ebay probs

Ok, just wondering if anyone has had the following problem?

I recently one an MM1 on ebay. 3 days ago. Now I can't get a price off the seller for postage.

Correspondance through ebay/and emails are not getting me a response.
A postage price was given pretty quicky during another auction from the same seller. I think they have engines on ebay at the moment too.

I know it's early days yet, but I checked their feedback, and it doesn't seem to be a uncommon thing with them. Win something, then no response

I'll give it a week, trying every 2nd day, then contact ebay?

Mamodman123

Yes just keep trying to contact them Wallace!

Try asking a question through one of their other items aswell!

Wallace

Wallace

Well still no word from this seller.
Reported to ebay, but ebay have been about as useful as I dunno what.

So a warning to buyers here. If buying anything from serendipity_online from UK ebay, then look at the negative feedback first, then judge for yourself.
I haven't left the neg feedback yet, but will when the auction end time has been a week ago.

Mamodman123

Wallace

Nah, thankfully.

Contacted ebay again about it after a response from ebay. They said I should open a dispute on this seller as "quite often people just leave neg feedback without taking further action". A dispute is recored against them, and after a couple of disputes from sellers they can be warned or suspended.

Well I have until day 10 to decide (about 3 days). Not sure if I really want to, as it means I may get a final invoice and get to pay, but not sure if I want the worry of wondering will I get the item. At least I will be paying via paypal, so might get money back.

Coments anyone. Dispute or not?

Wallace

I forgot to add. I see yet another neg feedback left for them in the past day from a buyer with similar probs

Sandman

Mamodman123

He could be on holiday? as a thought?

Wallace

Nah, I wish.

They are a big seller, and they have left heaps of feedback for others since I won my item. They have even left feedback for items that have sold since I won mine.

That and the fact that my problem isn't an isolated case with them means I won't hear from them at all IMO. I read their neg feedback, and has happened to plenty of others

Mamodman123

Wallace

Yeah definitely mate. Just undecided as to file a dispute. It may help others?

But in a way, I don't want to deal with the seller now. I won't know I'f I'll get it after paying, even though it'll be via paypal.

More leaning towards not file dispute

Mamodman123

Wallace

Yeah that's the problem I have. I want to file dispute, to get him blackmarked, but in doing so, he may "come to the party" and send item. Which I don't really want now, due to his untrustworthiness

Mamodman123

Wallace

Well just an update here.

I didn't open a dispute, for reasons that MM mentioned.

Unfortunately I didn't get around to leaving neg feedback as yet, and today I received an invoice. Told me that "obviously invoices were not gettting through so they logged onto ebay.com.au to send me one".
So clearly they were getting my emails and such, and had sent invoices but through my emails could see I wasn't getting them. Well that, or they've made up the whole story.

I paid, no other choice unless I wanted a npb alert filed.
I just hope I got it.

Makes you wonder whats going on.
Stay tuned for results here

SPOKESMAN

Just sounds like a load of excuses Wallace.

Wallace

Does, doesn't it Mike?

Odd thing is this.
I hadn't sent them a email for nearly a week. So why the sudden realisation that I wasn't getting a invoice? Had they sent me an invoice over a week ago, I would have more expected a kinda "hurry up and pay" response by now.

Second, it's quite clear looking at their feedback that they have had this problem before, no communication that is, and why they would have to log onto OZ ebay to get an invoice to me I don't know.

So all those non communication neg feedbacks were a result of invoices not getting through? Doubt it.

I was only just over a day of bidding on a similar MM1 or a couple.

I just hope I get it. I did pay via Paypal, so I'm hoping that's my insurance.

newellsmamods

This is the story of my quest for a digital camera 1 gb sd card off e bay
Yeeeees won it for £6
What…postage how much
Send payment as asked abroad
1 week later asked them ,did they receive it
No reply
2 days later , asked again
Reply was to cancel the cheque and send to a uk address
Did it
4 days later received sd card
2 weeks later received another
Result

Buy the way got a digital camera from Aldis …brilliant piece of kit for the price

Wallace

Mamodman123

Well its bank holiday today so no post

Maybe you'll get it soon Wallace!

Good luck!

Wallace

Thanks Mate.

Well according to the seller, they said it's been posted, on Saturday.

I hope so

Mamodman123

Wallace

LOL, Blighty, is that what they call UK?

Anways, usually 7 days (5 working days)
So if she sent it Saturday, and it got to Heathrow by Monday morning your time, it should be here Friday. But I won't expect that.

My drive bands postmarked 21/8 got here 28/8. That is normal time

Les

I was randomly going through old threads and was wondering did this MM1 ever arrive??

Wallace

Wow this is an old one Les.

The engine arrived, 1 week after I expected it too, and was posted the day I expected it to arrive.
Something else happened where I was threatened with neg feedback. Can't recall the details

This seller was still selling about 6months ago, and was still receiving Neg feedback for same problems.

I see they are no longer a registered user.

Just take a look at their feedback

http://feedback.ebay.co.uk/ws/eBa...ipity_online&ftab=AllFeedback

serendipity_online if the link fails

I'd like to think ebay removed them, but bet they didn't

Les

I see what you mean with their feedback.

Glad it turned out ok for you.

Nick

22 negatives in a year!?!?

What's it take for ebay to kick someone off?

Wallace

Les

johnreid

I won a SE3 on Ebay and the Seller is now reluctant to tell me how much shipping is. The auction showed free shipping, but in pale green print atr the bottom of the auction, is a note that he "doesnt mark up shipping and packaging" ( any packaging is markup for me as one can get free boxes ) I have sent him emails and all I have heard from him is that he wants to use an expensive courier and pay to have it packed. Free shipping will end up costing the price of the engine I fear.

Wallace

John I saw that thread. It was the Se3 wasn't it?

Now that sellers cannot leave neg or neutral, you could possibly make a complaint to ebay, saying the postage is marked free. I know the pale green says otherwise, but I am sure ebay should find in favour, as the contradicition of free post compared to his description is easily overlooked.

I'd make this complaint only for the fact he will not ship at a cheaper price.

I can't see anything in his favour. Afterall, you could be real mean, but fair, and demand that he send it for free

johnreid

Supposedly the item has shipped and the fellow left good feedback, he only has a 4 feedback rating ands I think that instead, I will write him a short note and explain that he didnt do it properly so he can avoid this again. I think it is inexperience in this instance. I paid $15 after a bit of discussion so it could have been worse, but it should have cost $10 using the Postal Service, instead he is losing a bit of money ( about $5 ) on his shipping

toxx

... if postage he demands is too outrageous, I'd step back from the whole deal. If he then makes trouble with a non-payment strike with ebay, you could argue that he fooled you with the free shipment offer.
Happend to me twice, and all was settled peacefully.