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Posted: Sun May 11, 2008 6:23 pm Post subject: millie trouble
just got to try my millie and on the first run it ran like a charm but didnt like 1 of the gradients on my line so it was shut down and put on a siding while I regraded that section of line but when I lit it up again the fire went under the cab and destroyed the coupling before I noticed and when we tried to fire it again after that the same thing happened again and again and again. so we have put it back in its box and are going to phone roundhouse tomorrow I must say I find this extremely depressing.
_________________ knowledge is power
every thing I love is either heavy, dirty or dangerous : Fred Dibnah
Last edited by pauly on Sun May 11, 2008 6:36 pm; edited 1 time in total
get on the phone to roundhouse and tell them what happened and i am quite sure they will be able to solve whatever the problem is and will probably be as surprised as you were. do say feel free to say no but may we have a picture of whats happened.
Sorry to read that here is another loco that will not run straight out of the box.
I have commented before about the lack of any deflectors for most of the gas burners available to fit in the Mamod/MSS locos, and the fact that this could lead to blowback into the cab area, melting the sight glass.
Are you using Butane only gas, as I've read elsewhere that this is what Roundhouse recommend? I've previously used a Butane/Propane mix on my gas burners, but recently managed to find a local supplier of Butane only gas. Other question is was it windy outside (difficult to tell from your photos), and did you try it indoors (or will your parents not allow that)?
The good news is I've read that Roundhouse have a very good customer service department.
Sorry to read that here is another loco that will not run straight out of the box.
I have commented before about the lack of any deflectors for most of the gas burners available to fit in the Mamod/MSS locos, and the fact that this could lead to blowback into the cab area, melting the sight glass.
Are you using Butane only gas, as I've read elsewhere that this is what Roundhouse recommend? I've previously used a Butane/Propane mix on my gas burners, but recently managed to find a local supplier of Butane only gas. Other question is was it windy outside (difficult to tell from your photos), and did you try it indoors (or will your parents not allow that)?
The good news is I've read that Roundhouse have a very good customer service department.
it wasnt winding outside and we tried it inside nothing worked. _________________ knowledge is power
every thing I love is either heavy, dirty or dangerous : Fred Dibnah
Joined: 06 Sep 2007 Posts: 11110 Location: Friendship Indiana, USA
Posted: Sun May 11, 2008 9:22 pm Post subject:
Give them a call and see if they cant help you sort it out. It sounds like the flue is restricted or something. _________________ Your life is an occasion...Rise to it
Joined: 31 Dec 2006 Posts: 2432 Location: Chertsey, Surrey
Posted: Sun May 11, 2008 9:42 pm Post subject:
sorry your having problems
Roundhouse are reputed for excellent customer service apparently so I'm sure they'll be able to help you. _________________ burning fingers since 1989!
not from my experiece we paid for it to be specially delivered the next day but asked that they send it in the day after well 2 days later it wasnt their so we phoned them and where told that they had forgotten to post it. _________________ knowledge is power
every thing I love is either heavy, dirty or dangerous : Fred Dibnah
Joined: 01 Aug 2006 Posts: 14554 Location: Western Australia
Posted: Mon May 12, 2008 12:14 am Post subject:
Roundhouse have always given me great customer service and I'm sure they will sort it out for you.
Sounds like a problem with the burner or gas leaking from a joint that is not done up tight.
When I was building my Lady Anne I received a faulty part and rung them up and they just sent me a replacement part no questions ask the day after I called.
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